Frequently Asked Questions

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We offer a range of therapy and support services including Occupational Therapy, Physiotherapy, Speech and Language Therapy, Behaviour Consulting, Psychological Support, Counselling, and Behavioural Aide Services for children and families.

Yes, we offer direct billing for families who have an FSCD (Family Support for Children with Disabilities) contract. If you are working with FSCD, please upload a copy of your contract during the intake process so we can set up direct billing.

We follow the current FSCD-approved rates for all services covered under FSCD contracts. For private-paying clients, rates may vary depending on the type of service. Please contact us directly for more information about private service fees.

Once we receive your completed intake and consent forms, we aim to match you with a therapist as soon as possible, usually within 1 to 2 weeks. Timelines may vary based on therapist availability and location.

The intake process involves completing an intake form, signing a consent form, and attending an initial meeting. This helps us understand your child’s needs and match you with the right therapist.

We primarily serve families in Calgary and surrounding areas, including Airdrie, Chestermere, Strathmore, Cochrane, Okotoks, and other nearby communities.

We primarily support children and youth, but some therapists may also work with young adults and families. If you’re unsure, feel free to reach out and ask.

We understand that things come up! Please provide at least 24 hours’ notice for cancellations or rescheduling. Short-notice cancellations may be subject to fees, in line with our cancellation policy.

Yes! Depending on your FSCD contract and therapist availability, services can be offered in homes, schools, community settings, or online. We will work with you to find the most convenient and effective setting.

Yes! Please leave your message below if you cannot find an answer to your question. We’ll get back to you as soon as possible.